Frequently Asked Questions
What is Seeru?

Seeru is a trusted Dubai-based online travel agency providing a user-friendly platform to search for and book flights, hotels, and travel services. We aim to simplify your travel planning and booking experience.

How do I search for and book flights and hotels on Seeru?

To search for flights or hotels, simply visit our website. Enter your destination, travel dates, and preferences. Our platform will display a list of available options. To book, follow the easy steps provided.

Is it safe to book through Seeru?

Yes, Seeru prioritizes your safety and security. We use industry-standard encryption to protect your personal and payment information. Additionally, we work with reputable airlines to ensure a secure booking process.

Are there any hidden fees or booking charges?

No, Seeru does not charge any hidden fees. You pay only for the services you book, and the prices displayed on our platform include all applicable taxes and fees.

Can I cancel or modify my booking?

Yes, you can cancel or modify your booking, but the terms and conditions may vary depending on the airline, or service provider you've chosen. Please review the cancellation and modification policies during the booking process for specific details.

What payment methods are accepted?

We accept various payment methods, including credit/debit cards and secure online payment options. Payment methods may vary based on your location.

How do I contact the customer happiness team?

Our customers happiness team is available to assist you. You can contact us through live chat, and our contact details: Customers Happiness Team

Are there any travel deals or discounts available?

Yes, Seeru regularly features travel deals, promotions, and discounts from all airlines. Keep an eye on our website and subscribe to our facebook and Instagram page to stay informed about the latest offers.

What should I do if I need a visa for my travel destination?

Visa requirements vary by nationality and destination. We recommend checking with the embassy or consulate of the country you plan to visit for the most up-to-date visa information and requirements.

Can I book multi-city or round-trip flights on Seeru?

Absolutely, you can book both round-trip and one-way flights directly through our website or app. However, for multi-city itineraries, we currently offer this service exclusively through our live chat support. Our dedicated team will assist you in creating a customized multi-city itinerary to suit your travel needs. Please feel free to reach out to us via live chat, and we'll be happy to assist you in planning your multi-city trip.